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Travel Advisory: Luggage Storage, Porterage, and Baggage Dimension Regulations

Authoritative guide on passenger baggage limits, luggage storage pricing, and official porterage fees at the Hong Kong-Macau Ferry Terminal.

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Travel Advisory: Luggage Storage, Porterage, and Baggage Dimension Regulations
3 min read
18 May 2026
Terminal Logistics Department
Travel Advisory

To ensure passenger safety onboard high-speed vessels and to maintain clear emergency evacuation paths within the terminal corridors, the Marine Department and ferry operators enforce strict regulations regarding passenger baggage. This advisory details the current dimensions, storage pricing, and authorized porterage systems.

1. Onboard Carry-On Allowances Each ticket holder is permitted to carry onboard a limited quantity of hand luggage free of charge. Items exceeding these thresholds must be formally checked in at the operator counters: - **Maximum Quantity:** 1 piece of hand luggage per passenger. - **Maximum Weight:** 20 kg (44 lbs). - **Maximum Dimensions:** 600 mm x 450 mm x 300 mm (24" x 18" x 12"). - *Note:* Infant necessities and specialized medical equipment are exempted but subject to security inspection.

2. Left-Luggage Storage Services (Shun Tak Centre) For travelers wishing to store items temporarily, secure luggage lockers and manned registry counters are located on Level 2 (near the west bridge entrance) and Level G (ground floor lobby): - **Standard Bags (under 24 inches):** HKD 15 per hour / HKD 120 per 24 hours. - **Large/Oversized Bags (over 24 inches or golf clubs):** HKD 25 per hour / HKD 180 per 24 hours. - **Hours of Operation:** 06:30 AM to 01:00 AM daily. - **Payment Options:** Octopus card, major credit cards, and cash (HKD).

3. Authorized Porterage Services Only porterage staff officially licensed by Shun Tak Centre are authorized to handle luggage on behalf of passengers. Standard tariffs are fixed to prevent price gouging: - **Standard Baggage:** HKD 20 per piece (curb to ticketing counter). - **Oversized Baggage:** HKD 35 per piece. - *Warning:* Avoid utilizing unlicensed freelance porters operating outside the terminal entrances to protect your personal property.