What is the typical response time for inquiries sent to the HK Ferry support team?
Verified: 2026-05-21
Quick answer
24-48 hours
Labels
- Transit nearby
- Ticket / queue
Detailed answer
The HK Ferry support team strives to respond to all inquiries within 24-48 hours. This timeframe applies to emails, online form submissions, and messages left during non-business hours. For urgent matters, it is recommended to contact the team via phone during business hours for a more immediate response.
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