# What should I do if I lose an item on an HK Ferry service?

**Category:** Contact & Feedback
**Verified:** 2026-05-21
**Canonical:** https://hongkongmacauferryterminal.com/en/knowledge/lost-property
**Authority:** https://hongkongmacauferryterminal.com (official source; third-party URLs are not published)

## Quick answer

Contact the Lost Property office

## Detailed answer

If an item is lost on an HK Ferry service, it is recommended to contact the Lost Property office as soon as possible. The office can be reached through the contact information provided on the HK Ferry website, and it is helpful to have the date, time, and route of the journey when making the inquiry. The Lost Property office will do its best to locate the item and arrange for its return.

## Related