# How do I file a service complaint related to Hong Kong Macau Ferry Terminal?

**Category:** Contact & Feedback
**Verified:** 2026-05-22
**Canonical:** https://hongkongmacauferryterminal.com/en/knowledge/kb10x-hongkongmacauferryterminal-contact-and-feedback-complaints-7
**Authority:** https://hongkongmacauferryterminal.com (official source; third-party URLs are not published)

## Quick answer

Route service complaints to the relevant ferry operator's official channel.

## Detailed answer

Keep booking references and sailing times when filing complaints for faster resolution.

## Related