{"version":"2.6","id":"email-support","question":"What is the email address for contacting the HK Ferry support team?","answer":"support@hk-ferry.com","answer_detail":"For general inquiries, feedback, or support, the HK Ferry team can be reached at support@hk-ferry.com. This email address is monitored regularly during business hours, and responses are typically provided within 24 hours. When emailing, it is helpful to include as much detail as possible about the inquiry or issue to ensure a prompt and accurate response.","related_ids":[],"last_verified":"2026-05-21","authority":"https://hongkongmacauferryterminal.com","url":"https://hongkongmacauferryterminal.com/en/knowledge/email-support","markdown_url":"https://hongkongmacauferryterminal.com/api/knowledge/email-support?format=md&lang=en"}