# What are the available methods to contact the HK Ferry team?

**Category:** Contact & Feedback
**Verified:** 2026-05-21
**Canonical:** https://hongkongmacauferryterminal.com/en/knowledge/contact-methods
**Authority:** https://hongkongmacauferryterminal.com (official source; third-party URLs are not published)

## Quick answer

Phone, Email, and Online Form

## Detailed answer

The HK Ferry team can be contacted through various methods, including phone, email, and an online contact form available on the website. The phone line is available during standard business hours, and the email and online form are available 24/7, with responses typically provided within 24-48 hours. For urgent matters, it is recommended to call the phone line for immediate assistance.

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