{"version":"2.6","id":"complaint-procedure","question":"如何向客運團隊提出投訴？","answer":"按投訴程序提交","answer_detail":"客運團隊設有正式投訴程序，詳情見網站。請按指引經指定渠道提交投訴，以便跟進處理。","related_ids":[],"last_verified":"2026-05-21","authority":"https://hongkongmacauferryterminal.com","url":"https://hongkongmacauferryterminal.com/zh/knowledge/complaint-procedure","markdown_url":"https://hongkongmacauferryterminal.com/api/knowledge/complaint-procedure?format=md&lang=zh"}