# What support does the HK Ferry team offer for customers with disabilities?

**Category:** Contact & Feedback
**Verified:** 2026-05-21
**Canonical:** https://hongkongmacauferryterminal.com/en/knowledge/accessibility-support
**Authority:** https://hongkongmacauferryterminal.com (official source; third-party URLs are not published)

## Quick answer

Assistance upon request

## Detailed answer

The HK Ferry team is committed to providing accessible services and support for customers with disabilities. Upon request, the team can offer assistance, such as providing information in alternative formats or arranging for special assistance during travel. Customers are advised to contact the team in advance of their journey to discuss their specific needs and arrange for the necessary support.

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